SchoolMate.NET enables teachers individually and school staffs collectively to
analyse student and organisational knowledge through a number of access points.
However before attempting to address the question of knowledge management and
SchoolMate.NET, it is appropriate to develop some understanding regarding knowledge
management.
To define 'knowledge management' is to separate the two parts of that term.
Knowledge
Knowledge is part of the hierarchy made up of data, information, knowledge and
wisdom. Data are raw facts. Information is facts with context and perspective.
Knowledge, says Drucker (1994) is information that changes something or
somebody, either by becoming grounds for actions, or by making an individual or
organisation capable of different or more effective action. Wisdom is
understanding which knowledge to use and for what purpose.
Management
Management is part of another hierarchy that includes supervision, management
and leadership. Supervision is dealing with individual tasks and people, and
works at the operational level of an organization or sub-unit. Management is
dealing with groups and priorities at the tactical level. Leadership is dealing
with purpose and change at the strategic level.
A good working definition of knowledge management must be true to both concepts.
Knowledge Management
Knowledge management is the way that SchoolMate.NET schools create, capture and
re-use knowledge to achieve organisational objectives. Knowledge management
caters to the critical issues of continuous improvement and organisational
adaptation in times of increasingly discontinuous environmental change.
Essentially, it embodies organisational processes that seek the co-existence of
data and the information-processing capacity of information technologies, and
the creative and innovative capacity of human beings.
Many schools are beginning to consider the possibilities of knowledge management
and are constructing a learning environment that nurtures:
Knowing - What (identification of issues)
Knowing - How (solutions and applications)
Knowing - Who (building social capital)
Knowing - When (just in time strategies)
Knowing - Where (building social networks)
Knowing - Why (deep understandings).
(Adapted from Organization for Economic Cooperation and Development, 2001.)
The weakest point of most schools is the lack of continuous knowledge about
learning, teaching and assessment. Supporting and maintaining those aspects of
teaching and learning that are deep and that endure, that foster sophisticated
understanding and lifelong learning for all, defines the core of sustainable
education. SchoolMate.NET enables schools to: